Quality Policy

It is Matara UK Ltd policy to provide a range of products and services, which meet
the requirements of customers, supply partners and the quality standard BS EN
ISO9001:2015.

Through the involvement of all levels from Top Management to staff and all other
interested parties Matara UK Ltd will aim to continually improve the level of customer
satisfaction.

Top Management will ensure that the Quality Policy and objectives are communicated,
understood, and implemented throughout all levels of the company and that
everyone understands the importance of their contribution to the continual
improvement of the system and the business.

MATARA UK Ltd undertakes to supply only safety equipment and/or related services that
fully comply with the standards and regulations and claims made relating to those
products and/or related services. Where appropriate, Matara will maintain up to date
technical files and associated documentation to ensure that regulatory compliance
information can be supplied upon request.

Where products are sourced from external organisations which hold technical files
relating to the products being offered, Matara will request confirmation that these files
are current, complete, contain appropriate conformity assessment information and,
where relevant, regulatory compliance certificates and will take all necessary steps to
confirm the validity of the compliance documentation held by that external supplier in
respect of the products being sourced.

Where services are provided related to safety equipment sourced from external
organisations, Matara will maintain approval from the manufacturer that the
services provided are assessed and approved by the external organisation.

The success of the Policy will be measured through the analysis of the business
objectives, which will be reviewed annually at Management Review meetings.

Robert Clark
General Manager, Matara UK,
30 june 2025

View the quality policy here: Link